Privacy Policy
Last updated: October 26, 2024
Welcome to LabRole Analyzer. We are committed to protecting your privacy and being transparent about how we handle your data. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
1. What Information We Collect
We collect information to provide and improve our service. The types of information we collect depend on how you use our platform.
- Job Description Content: When you submit a URL or paste text into the analyzer, we process that content to provide our analysis service. This includes the full text of the job description and the URL from which it was sourced.
- Contact Information: If you contact us by email, we collect your email address and any other information you provide in your message so we can respond to your inquiry. Our contact email is connect@btgenz.in.
- Payment Information: For premium features (like "Unlock Keywords" or "Deep Analysis"), we use third-party payment processors. We do not store your full credit card number. We receive transaction metadata (like purchase amount and date) to confirm payment.
- Usage Data & Cookies: We automatically collect anonymous information about your interaction with our platform using cookies. This includes browser type, device information, pages visited, and visit duration. This data is aggregated for analytics to improve our service. See our Cookie Policy for details.
2. How We Use Your Information
We use the information we collect for several key purposes:
- To Operate the Analyzer: The primary use of job description content is to power the analysis and generate insights. We process submitted content to determine if analysis is possible, but we do not guarantee a successful result for every submission.
- To Improve the Platform: We analyze usage data to understand how our tool is being used, identify areas for improvement, monitor performance, and fix technical issues.
- To Process Transactions: To handle payments for our digital features.
- To Communicate with You: To respond to your questions, feedback, or support requests sent to our email.
- To Maintain Security: We monitor usage to prevent abuse, protect the integrity of our platform, and ensure a secure environment.
3. Data Sharing and Third Parties
We do not sell your personal data. We only share information with trusted third-party service providers under specific circumstances:
- Payment Processors: We partner with secure third-party payment processors. Their use of your information is governed by their own privacy policies.
- Cloud & AI Service Providers: Our platform is hosted on cloud infrastructure, and we use generative AI models to perform analysis. The job description content you submit is sent to these providers for processing. We use providers with strong security and privacy commitments.
- Analytics Providers: We use analytics services to help us understand platform usage in an aggregated and anonymized form.
4. Data Retention
We retain submitted job description content and usage data only as long as necessary to provide our services and improve our models. We do not permanently store analyzed job descriptions tied to personal identifiers. Contact information from emails is retained as long as needed to resolve the communication.
5. Security
We take reasonable measures to protect the information we collect, including using encryption (HTTPS) and working with trusted third-party providers. However, no internet transmission is ever completely secure, and we cannot guarantee absolute security.
6. Your Data Rights
Depending on your location, you may have certain rights regarding your personal information. If you have questions about your data or wish to make a request, please contact us.
7. Children’s Privacy
Our service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by updating the date at the top of this page. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at connect@btgenz.in or through our Connect page.